PRE-EMPLOYMENT SELECTION
Five
Point Rating Scale | Three Rating Framework | Law Enforcement Screening Difficulties
Our staff includes board certified
clinical and industrial/organizational psychologists, psychologists with degrees in law
and university based opportunities for research and community involvement. We know of no
other firm that has services with the depth of experience we offer.
Screening conducted prior to a preliminary offer of employment is
behaviorally based, using the B-Pad System. As required by the Americans with Disabilities
Act, only industrial/organizational and research psychologists who do not have mental
health training conduct these evaluations
, as required by law.
Post-preliminary
offers of employment can be followed by assessment of psychological suitability for the
position considered. These are comprehensive evaluations to determine the status of
personnel and their suitability for performing the essential elements of the job sought.
Our procedures comply with and exceed all of the
guidance available from the American Psychological Association and the International
Association of Chiefs of Police. Further, completed evaluations are reviewed for quality
assurance by a second, qualified police psychologist. All psychologists working with our
firm comply with professional requirements for supervision and oversight of their work, as
required by the State in which they are licensed and the American Psychological
Association. Our purpose is to enhance the quality of the force, and to do so without
incurring liability by involving malpractice.
Evaluations
involve five psychological tests which measure the broad base of characteristics required
for law enforcement duty, as well as contraindicated features that offset that limit or
disqualify candidates. The tests are standardized instruments that have long been used in
clinical, occupational and emergency service settings.
After
completing testing, psychologists review test results. Each candidate is then
interviewed using a structured, or standardized, interview protocol. This interview is an
essential element that permits a defendable recommendation. Law enforcement personnel must
be effective interacting with others. Without a sample of interaction, the evaluating
psychologist cannot effectively assess candidates' interpersonal skills. Standardization
is essential because the interview is in every way a performance test. How well one does
depends in large measure on what is asked. If it is not standardized, there is a critical
flaw in the selection process, as applicants cannot be assured of the fairness of the
procedure, nor can Agencies/Departments be confident that all of the relevant issues are
explored.
Experienced police psychologists know that the only
set of guidelines that exist recommend standardizing this interview. The International
Chiefs of Police (IACP) guidelines established the criteria for screening over a decade
ago. This guidance has become the rule for law enforcement psychological services and will
surely be encountered in any appeal or litigation that would challenge the employer's
process.
The
structured interview that our firm uses has been in use in thousands of law enforcement
screenings. It has been generated by Dr. Hibler over some two decades of development, use
and validation. None of the thousands of applicants screened has appealed a finding. The
content of this interview has been developed for its relevancy to assessing reliability
and the psychological attributes that are involved in law enforcement duty. The sequence
of topics and how inquiry is made are designed to facilitate rapport. At the same time,
the careful choice of topics and questions logically build an understanding of the
interviewee that is relevant to the demands of law enforcement duty.
We ask for permission to tape record interviews so
there is a record of what was or was not said. This interview is copyrighted and although
proprietary, is sufficiently protected by copyright law and professional ethics that it is
not necessary for departments to handle it with any special precautions.
For
police applicants, we most often use a five point rating scale.
It is similar to a report card, in which the ratings detail the confidence held in
candidates' psychological suitability. The final recommendation is formed from test
results, history and interview behavior. Making a recommendation on just test results is
unethical by the standards for practice of the psychology profession, and as well is in
violation of IACP guidelines. We go further, however, working closely with the employer to
review the accuracy of information reported by the applicant during psychological
interview.
It
should also be mentioned that psychologists have no way of knowing if biographic or
historical information provided by an applicant is accurate or complete. In the worst case
scenario, applicants maximize their accomplishments and minimize or omit their
shortcomings and wrong-doings. This is another reason why the structured interview is
vital. Attempts to manipulate are recorded and are undisputable. Yet manipulation and
deceit are usually evident only when the Department's applicant processing unit compares
histories and explanations provided during psychological screening to the background
investigation. Accordingly, where dishonesty occurs, we are pleased to update our earlier
report by revising the final rating as a failure; reliability requires integrity.
Exceptionally well qualified applicants, and conversely,
those who are unacceptable, are easily identified. The area of most frequent concern
addresses the mid range of qualification. In many cases our detailed procedures and
interaction with candidates permits even greater definition of competitiveness. As would
be expected, most candidates are in the average range of competitiveness. Distinguishing
between those who border on a "B" (and are therefore a "C+") or are
marginal and border on a "D" and rated as "C-") can make the
difference in the Department's really difficult choices. It can also have special
significance in dealing with minority candidates. Our ratings are fair, accurate and
defendable.
It should
be noted, however, that there is no normative test data for such definitive analysis of
non-sworn personnel. Accordingly, Dispatchers, Corrections Officers, Fire Marshalls and
other occupational groups are reported only with a three rating
framework. These categories are "Recommended," "Recommended with
Reservation" and "Not Recommended."
[ Home ] [ Selection ] [ Fitness for Duty ] [ Intervention & Consultation ] [ Training ] [ Investigative Consultation ] [ Expert Testimony ]
Special Psychological Services
Group
www.policepsychology.com
10520 Warwick Avenue, Suite B6
Fairfax, Virginia 22030-3100
USA
Telephone: (703) 246-9114
Fax: (703) 246-9113
e-mail @policepsychology.com